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Frequently asked questions

Quick answers to common questions about our services

Most website migrations are completed within 24-48 hours. Our team handles everything from backup to DNS changes, ensuring zero downtime during the transition.
Our monitoring includes 24/7 uptime tracking, performance metrics, security scanning, backup verification, and automated alerts for any issues.
Yes, all Professional and Enterprise plans include 24/7 emergency support with response times under 15 minutes for critical issues.
Absolutely! You can change your plan at any time. Upgrades take effect immediately, while downgrades are processed at your next billing cycle.
We implement SSL certificates, firewall protection, malware scanning, automated updates, and regular security audits to keep your infrastructure secure.
We perform automated daily backups with 30-day retention. Enterprise plans include real-time backups and custom retention periods.

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